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CiviCRM

CiviCRMA play on words, CiviCRM or Civil Society Constituent Relationship Management is the most reputable open source CRM available.

ZOHO

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ZOHO is a must have for nonprofits period. We're not sure if this is what ZOHO stands for but we'd like to call it "Zen Office, Home Office" :) Thanks to Jacqueline Lawson for the video comparison to Google docs!

Flowtown

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Flowtown encourages businesses to take a closer look at their contact list. By importing your .csv file or "contacts" from an email account, one or more of your social networks, et cetera, you can see the social influence of your friends and colleagues in the networks where they've made their profiles public. Besides the concern of privacy, let us take the perspective of the social entrepreneur (even though iGetcha.org still doesn't quite get this term)...

Drupal Salesforce

Drupal Salesforce is a Customer Relationship Management (CRM) module add-on that may be able to compete with CiviCRM. Because Salesforce has commercial development behind it, look for this module in development to help nonprofits manage their customer relations at an enterprise level.

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